bm88 Privacy Policy
At bm88, your personal data is protected with SSL encryption and a strict security framework. This policy explains how your data is collected and used.
Policy Introduction
bm88 is an online casino platform built for players in Myanmar, and protecting every player's personal data is one of our core responsibilities. This Privacy Policy explains what types of data may be collected when you use the bm88.xin website, how that data is used, who it is shared with, and how you can exercise your privacy rights.
By continuing to use this website, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree, please stop using the site. If you have any questions, you can contact us at [email protected].
Who does this policy apply to
This policy applies to all players and visitors who access the bm88.xin website from any device (mobile phone, tablet, or computer). It also covers bm88's services, promotions, and communications.
Data We Collect
bm88 collects data to provide a better service and to meet legal obligations. The data collected is described below by category—
Personal Information
- Name, contact details (email)
- Date of birth (for 21+ age verification)
- Transaction history and deposit / withdrawal data
- Data collected for KYC (Know Your Customer) verification
Technical Data
- IP address, browser type and version
- Pages visited and time spent
- Cookies and related tracking technologies
- Device and operating system data
Gaming Data
- Game types played, play duration and game history
- Bonus usage and VIP level progress
- Bet amounts and win / loss records
Communication Data
- Live Chat conversation records
- Email correspondence
- Player submissions and responses
How We Use Your Data
bm88 uses the data collected only for the following purposes—
1. Account management and service delivery
Data is used to open, maintain and manage a player's account. It also covers the processing of deposit and withdrawal transactions (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer).
2. Security and fraud prevention
Data is analysed to protect a player's account from unauthorised access and fraud. If unusual playing patterns are detected, action is taken in line with our Responsible Gaming policy.
3. Improving customer support
Communication data is used to handle player enquiries through our 24/7 Myanmar-language Live Chat service and email.
4. Improving the player experience
Gaming pattern data is analysed to help develop games, promotions and new features that players will enjoy more. This analysis is aimed at delivering a better service, not at restricting how players play.
5. Legal compliance
Data is collected and retained to fulfil KYC (Know Your Customer) checks, anti-money laundering (AML) requirements and other legal obligations.
Cookies and Tracking Technologies
The bm88 website uses cookies and similar technologies for the following purposes—
Essential Cookies
These cookies are strictly necessary for the website to function correctly. They cover login session continuity, security checks and language settings. These cookies cannot be turned off.
Functional Cookies
These cookies remember your website preferences (for example, language and display settings). If these cookies are disabled, some services may not work properly.
Analytics Cookies
These are collected to understand how the website is used and to improve our services. Personal data is not directly exposed; analysis is carried out on aggregated data only.
Managing Cookies
You can clear or restrict cookies through your browser settings. Please note that if essential cookies are disabled, some features of the website may not work correctly.
Data Sharing and Disclosure
bm88 will not sell, rent or trade your personal data to third parties. However, data may be shared in the following defined circumstances—
Service Provider Partners
Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer), technology providers and customer service providers receive only the data necessary to carry out our services. These partners are bound by data protection agreements consistent with this Privacy Policy.
Legal Requests
Data may be shared with the relevant authorities to comply with a legal request, court order or legal proceeding. When sharing data in this way, we consider ourselves to be fulfilling only the legal obligations of the disclosing or acting parties.
Fraud Prevention
Data may be shared with fraud detection service providers to protect players' funds and accounts. These actions are taken for the legitimate protection of players.
Data Retention Period
bm88 will retain a player's data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law—
Active account
Data is retained for the duration that a player's account remains active. After the account is closed, certain data may continue to be retained for a defined period to meet legal obligations and AML/KYC requirements.
Financial records
Deposit/withdrawal records and transaction reports are kept in the database for a defined period in accordance with legal and financial requirements.
Data deletion
Once the retention period has ended, bm88 will securely delete or anonymise the player's data. Access to data outside the data protection framework is removed.
Player's Data Rights
Every bm88 player has the following rights regarding their personal data—
Right of access
You may request and view the data that bm88 has collected about you.
Right to rectification
You may request that inaccurate or incomplete data be corrected.
Right to erasure
You may request deletion of data that is no longer needed beyond legal obligations.
Right to restriction
You may request that further processing of your data be restricted.
Right to data portability
You may export your data in a structured, readable format and transfer it.
Right to object
You have the right to object to the processing of your data for specific purposes.
How to exercise your rights
To exercise any of the rights listed above, you may submit a request by emailing [email protected]. bm88 is committed to handling requests promptly and transparently. Please note that identity verification may be carried out when processing these requests.
Data Security Measures
bm88 applies technical and organisational security measures to protect players' personal data—
Technical protection
- Data transmission is protected with TLS/SSL encryption
- Stored data is protected with database encryption
- Protection is provided through firewalls and access control systems
- A clear audit log system is in place to document any breach or intrusion
Organisational protection
- Access to data is restricted on a need-to-know basis
- Staff are required to attend regular personal data protection training
- A process is in place for detecting and responding to data breaches
Unexpected incidents
In the event of a data breach or security incident, bm88 will notify affected players in a timely manner in accordance with the law, where there is a significant risk to those players. This is done to protect players and maintain their trust.
Policy Updates and Contact
Policy changes
bm88 may update this Privacy Policy due to changes in law, technology, or services. Any changes will be reflected on this page with a "Last updated" date. Players are encouraged to check this policy regularly.
Continued use of the website after a policy change is considered acceptance of the updated policy.
Contact us
If you have any questions or notices regarding this Privacy Policy—
- Email — [email protected]
- 24/7 Live Chat — Contact us directly in Burmese via Live Chat on the website
bm88 is committed to protecting the personal data of its players.
Questions about Personal Data Protection
Frequently asked questions and answers from players—